ISMAEEL, A. Total Quality Management (TQM) and Its Impact on. TANMIYAT AL-RAFIDAIN, [S. l.], v. 32, n. 101, p. 150–176, 2010. DOI: 10.33899/tanra.2010.161848. Disponível em: https://tanmiyat.uomosul.edu.iq/index.php/tanmiyat/article/view/30106. Acesso em: 8 sep. 2025.