A. A. AL-JANAABY, H. The Relationship Between Service Recovery Systems And Word-Of-Mouth and It’s Reflecting On Positive Emotion Response Of Customer An Analytical Study Of The Views Of A Sample From Customers Of Iraqi Tourism Companies. TANMIYAT AL-RAFIDAIN, [S. l.], v. 37, n. 120, p. 95–114, 2018. DOI: 10.33899/tanra.2018.159996. Disponível em: https://tanmiyat.uomosul.edu.iq/index.php/tanmiyat/article/view/29874. Acesso em: 8 sep. 2025.