AHMAD, B. The Effect of Services Qualification Criteria on Customers’ Satisfaction: A Field Study in the General State of Communication And Post Office Services in Nineveh. TANMIYAT AL-RAFIDAIN, [S. l.], v. 34, n. 109, p. 29–43, 2012. DOI: 10.33899/tanra.2012.161997. Disponível em: https://tanmiyat.uomosul.edu.iq/index.php/tanmiyat/article/view/29783. Acesso em: 7 sep. 2025.