Kalaf , S.M. and Omar, M.A. 2026. The Feasibility of Applying Metaverse Technology and its Role in Enhancing Electronic Customer Relationship Management: A Survey Study of a Sample of Family Mall Stores in Duhok City. TANMIYAT AL-RAFIDAIN. 45, 150 (Jun. 2026), 48–75. DOI:https://doi.org/10.33899/tanra.v45i150.63479.